Contact Us

At Wool Hugger, we’re passionate about connecting people with natural, sustainable wool products that offer comfort, warmth, and peace of mind. Whether you have a question about our Shaun the Sheep toys, need help with an order, or want to learn more about our eco-friendly materials, we’re here to help.

Other Ways to Reach Us

Our friendly Wool Hugger team is available to support you with:

  • Product advice and care guidance for wool textiles
  • Order queries, delivery updates and returns
  • Wholesale and partnership enquiries
  • Information on our sustainability practices and natural wool sourcing

Email Us
For the fastest response, please email us at info@woolhugger.com and we'll get back to you within 1-2 business days.

Phone Support
Prefer to talk to a real person? Call us on 01423 209019 during business hours. We operate from two locations so if we're unable to take your call at HQ, please leave a message and we'll get back in touch soonest.

Stay Connected
Follow Wool Hugger across our social channels to discover new product releases, wool care tips and other woolly wonders.